Privacy Policy
At eCosway , we value your business and your trust.
Your privacy and your security are extremely important to
us. This section describes how we collect information
from you, what we do with it, and how we protect it.
Security
Whenever, you make a purchase at the eCosway Shopping Mall,
your payment information is encrypted and secure. We use Secure
Sockets Layer (SSL) technology and no credit card information
is stored once it is processed. It is also encrypted (translated
into a special code that cannot be read by anyone except the
intended recipient) during transmission and then it is destroyed.
SSL also confirms the identity of the server and tells us
that the message arrived safely. This is the most secure system
available and offers the strongest possible deterrent against
fraud and hackers. In addition, eCosway has implemented standard
operation procedures which ensure that our servers can only
be accessed by authorized personnel on a strict "need to know"
basis.
Shopper Information
The information we collect from you when you make a purchase
with eCosway is the minimum required to process an order and
to make sure it arrives at its destination safely. This can
include: Name; Address; Telephone number; Email address; Purchasing
information; and Credit Card information. Unless compelled
to do so by a valid governmental or law enforcement order
or decree, we will never give, share, rent or sell this information
to any third party. Only your Shopper's ID (not your name)
is revealed by eCosway to the person who introduced you to
the eCosway website.
Business Owner Information
The information we obtain from you when you register as a
Business Owner is the minimum required to maintain a business
relationship between you and the Company. There are two areas
where a Business Owner's information is stored. The first
area contains contact information as follows: Name; Identity
Number; Address; Telephone Number and Email Address. Unless
compelled to do so by a valid governmental or law enforcement
order or decree, we will never give, share, rent or sell this
information to any third party. Only your Business Owner's
ID and email address provided by eCosway are available to
the owners of branches above yours. Credit Card information
utilized for purchasing or registration purposes is never
stored by eCosway after processing.
The second area contains sensitive financial information that
eCosway needs, to pay your monthly profits and incentives.
This information is protected by a special second password
(in addition to a Business Owner's primary password) and can
only be accessed by you. Unless compelled to do so by a valid
governmental or law enforcement order or decree, this information
will never be given, shared, rented or sold to any third party.
Promotional Messages
eCosway periodically sends out promotional messages to Shoppers.
Generally, these will be great offers on selected merchandise
currently featured on the eCosway Shopping Mall. Since eCosway
has no intention of sending unwanted mail, these messages
will only be sent to people who have requested to receive
them. Unless you have requested to receive such information
from eCosway, we will not rent or sell this list to any third
parties. If you have requested to receive such messages from
eCosway, you have consented to our sharing, giving, selling,
or renting of your name and email address to third parties.
When you make your first purchase, you will have the opportunity
to decide if you wish to receive eCosway promotional messages.
If you do not specifically request these messages, they will
not be sent to you. If after choosing to receive these email
messages from eCosway, you later decide that you wish to stop
receiving them, you can easily "unsubscribe" from the shopper
mailing list by following the instructions at the bottom of
any of the messages and you will be promptly removed from
the list.
Cookies
eCosway's Mutual Marketing program is dependent on word of
mouth and referrals. In order to track who introduced whom
to eCosway and who is eligible for Value Points or Business
Owner's earnings when a purchase is made, eCosway uses "cookies".
A cookie is a piece of data stored in the hard drive of your
computer. It identifies you when you visit the eCosway Shopping
Mall and enables the shopping cart feature to function properly.
This cookie is not linked to any other information in your
computer and is not shared with any third parties.
Exceptions
While we in good faith, have no intention of sharing your
private information with any third parties, in the rare event
that a government or law enforcement agency has cause to demand
it and we are required by law to provide it, we will of course
cooperate with such agencies. We also reserve the right to
use personally identifiable information in special circumstances
where it is necessary to enforce our Terms and Conditions
or Policies and Procedures of eCosway.
Contact Us
We hope that this information has been helpful and has allowed
you to feel comfortable doing business with eCosway. If you
have any other questions, please do not hesitate to contact
us.
Mailing Address
:
18-01-01B, Menara Cosway,
Plaza Berjaya, 12, Jalan Imbi,
55100 Kuala Lumpur, Malaysia.
| Customer Service Hotline |
: +603-2113 0818 |
| General Telephone Line |
: +603-2116 6688 / +603-2116 1188 |
| E-mail |
: customerservice@ecosway.com |
Business Hours : (Malaysia Time GMT + 0800)
| Monday
to Thursday |
: 0900
- 1800 |
| Friday |
: 0900
- 1700 |
|
