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Welcome!

At eCosway, we strive for continuous improvement in all of our products and services so we are happy to hear from you. In order for us to serve you best and answer any questions you might have, please note the following:

  1. We have created an extensive FAQ (frequently asked questions) section. Please help minimize the strain on our Customer Service Department by looking through the appropriate FAQs before sending an email asking a question in case we have already answered it. If you don't find your answer in the FAQs, please don't hesitate to contact us.

  2. Your email will be answered more rapidly if it is routed to the appropriate department. Please click on only ONE of the following links.



IF YOU ARE A VISITOR CLICK HERE TO CONTACT US
"Visitors" are people introduced by our Shoppers and Business Owners who have not purchased anything or registered with eCosway.

IF YOU ARE A SHOPPER CLICK HERE TO CONTACT US
"Shoppers" are people who have purchased products from eCosway and are not Business Owners.

IF YOU ARE A BUSINESS OWNER CLICK HERE TO CONTACT US
"Business Owners" are people who have paid a registration fee and are eligible to earn an income with eCosway's Mutual Marketing™ Program.

Other ways to contact us:

eCosway.com Sdn Bhd (509213-A)
Lot 12A.07, 12A Floor,
Wisma Cosway,
Jalan Raja Chulan,
50200 Kuala Lumpur,
Malaysia.

General Telephone Line : (603)2030 1000
Customer Service Hunting Line : (603) 2070 4768 / 2143 4164 / 2143 4171
Fax : (603) 2078 7655
E-mail : customerservice@ecosway.com


Business Hours : ( Malaysian Time GMT + 0800)

Monday to Thursday : 0900 - 1800
Friday : 0900 - 1700

 

 
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