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Super Selections are proven best sellers with great freight savings! If you make a purchase from the Supplier Selections area, please check-out completely before visiting the Super Selections area. |
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eCosway
Statement Of Policies
and Procedures |
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| 1 |
SECTION - INTRODUCTION |
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| 1.1 |
Policies and Profit Plan
Incorporated into Business Owner Agreement
These Policies and Procedures, in their present form and as amended
at the sole discretion of eCosway.com Sdn Bhd (Private Limited)
(hereinafter "eCosway" or the "Company"), are incorporated into,
and form an integral part of, the eCosway Business Owner Agreement.
Throughout these Policies and Procedures, when the term "Agreement"
is used, it collectively refers to:
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a)
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the eCosway Business Owner
Agreement,
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b)
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these Policies and Procedures;
and
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c)
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the eCosway Profit Plan.
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These documents are incorporated
by reference into the eCosway Business Owner Agreement (in its current
form and as amended by eCosway). It is the responsibility of each
Business Owner to read, understand, adhere to, and ensure that he
or she is aware of and operating under the most current version
of these Policies and Procedures.
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| 1.2 |
Purpose of Policies
eCosway is a global shopping mall that markets products and services
(collectively referred to herein as "merchandise") through Business
Owners. It is important to understand that the success of a Business
Owner and the success of fellow Business Owners is dependent upon
the integrity of the men and women who market eCosway merchandise.
To clearly define the relationship that exists between Business
Owners, Shoppers, and eCosway, and to explicitly set a standard
for acceptable business conduct, eCosway has established the Agreement.
eCosway Business Owners are required to comply with all of the Terms
and Conditions set forth in the Agreement which eCosway may amend
at its sole discretion from time to time, as well as all national,
federal, state, provincial, territorial, and local laws governing
their eCosway business and their conduct. Because Business Owners
may be unfamiliar with many of these standards of practice, it is
very important that each Business Owner reads and abides by the
Agreement. Please review the information in this manual carefully.
It explains and governs the relationship between each Business Owner
who is an independent contractor and the Company.
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| 1.3 |
Changes to the Agreement
Because national, federal, state, provincial, territorial and local
laws, as well as the business environment, periodically change,
eCosway reserves the right to amend the Agreement, the pricing and
eVolume of its merchandise in its sole and absolute discretion.
By signing the Business Owner Agreement, a Business Owner agrees
to abide by all amendments or modifications that eCosway elects
to make. Amendments shall be effective upon notice to all Business
Owners that the Agreement has been modified. Notification of amendments
shall be published in official eCosway material. The Company shall
provide or make available to all Business Owners a complete copy
of the amended provisions by one or more of the following methods:
(1) posting on the Company's official website or (2) electronic
mail (e-mail). The continuation of a Business Owner's eCosway business,
or a Business Owner's acceptance of earnings constitutes acceptance
of any and all amendments.
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| 1.4 |
Delays
eCosway shall not be responsible for delays or failures in performance
of its obligations when performance is made commercially impractical
due to circumstances beyond its reasonable control. This includes,
without limitation, strikes, labor difficulties, riot, war, fire,
death, curtailment of a party's source of supply, government decrees
or orders, or technical difficulties (e.g., computer failures, inoperative
telephone lines, etc.).
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| 1.5 |
Policies and Provisions
Severable
If any provision of the Agreement, in its current form or as may
be amended, is found to be invalid, or unenforceable for any reason,
only the invalid portion(s) of the provision shall be severed and
the remaining terms and provisions shall remain in full force and
effect and shall be construed as if such invalid, or unenforceable
provision never comprised a part of the Agreement.
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| 1.6 |
Waiver
The Company never gives up its right to insist on compliance with
the Agreement and with the applicable laws governing the conduct
of a business. No failure of eCosway to exercise any right or power
under the Agreement or to insist upon strict compliance by a Business
Owner with any obligation or provision of the Agreement, and no
custom or practice of the parties at variance with the terms of
the Agreement, shall constitute a waiver of eCosway's right to demand
exact compliance with the Agreement. Waiver by eCosway can be effected
only in writing by an authorized officer of the Company. eCosway's
waiver of any particular breach by a Business Owner shall not affect
or impair eCosway's rights with respect to any subsequent breach,
nor shall it affect in any way the rights or obligations of any
other. Nor shall any delay or omission by eCosway to exercise any
right arising from a breach affect or impair eCosway's rights as
to that or any subsequent breach.
The existence of any claim or cause of action of a Business Owner
against eCosway shall not constitute a defense to eCosway's enforcement
of any term or provision of the Agreement.
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| 2 |
SECTION - BECOMING
A BUSINESS OWNER
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| 2.1 |
Requirements to Become
a Business Owner
To become an eCosway Business Owner, each applicant must:
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a)
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Be of the age of majority
in his or her country, state, province, or territory of residence;
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b)
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Have a valid form of identification
acceptable for opening a bank account (e.g., government-issued identification
card, etc.) for his or her country, state, province, or territory
of residence if applicable;
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c)
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Pay the Registration Fee
and Annual Access Fee; and
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d)
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Submit a properly completed
Business Owner Application and Agreement to eCosway.
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The Company reserves the
right to reject any Business Owner Application without cause or
explanation.
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| 2.2 |
New Business Owner Registration
by Online Enrollment
A prospective Business Owner may enroll online, or at the nearest
eCenter (if applicable). Upon the successful submission of the Business
Owner Application and Agreement, the prospective Business Owner
will be accepted as a new Business Owner and will receive a Business
Owner Identification Number ("ID") by which the Business Owner will
be identified.
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| 2.3 |
Business Owner Benefits
Once a Business Owner Application and Agreement has been accepted
by eCosway, the benefits of the Profit Plan and the Business Owner
Agreement are available to the new Business Owner. These benefits
include the right to:
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a)
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Purchase and retail eCosway
merchandise via eCosway Shopping Mall or offline at eCosway appointed
eCenters (where applicable);
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b) |
Participate in eCosway's Business
Ownership Support System (B.O.S.S.); |
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c)
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Participate in the eCosway
Profit Plan (and receive earnings, if eligible);
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d)
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Introduce other individuals
as Shoppers or Business Owners into eCosway, build a business network
and benefit from the eCosway Profit Plan;
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e)
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Receive 30 megabytes of web
space for business or personal usage.
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f)
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Receive periodic eCosway
literature and other eCosway materials;
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g)
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Participate in eCosway sponsored
support services, training and motivational functions, upon payment
of appropriate charges, if applicable; and
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h)
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Participate in promotional
and incentive contests and programs sponsored by eCosway for its
Business Owners.
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| 2.4 |
Renewal of Your eCosway
Business
The term of the Business Owner Agreement is one year from the month
of its acceptance by eCosway. Business Owners must renew their
Business
Owner Agreement each year and pay an annual access fee as determined
and announced by eCosway, on or before the anniversary month of
their Business Owner Agreement. (All mentions of and references
in these Policies and Procedures to "Dollars" or "$" are to U.S.
Dollars.) If the annual access fee is not paid on or before the
expiration of the current term of the Business Owner Agreement,
the Business Owner Agreement will be cancelled. Business Owners
may elect to utilize the Automatic Renewal Program ("ARP"). Under
the ARP, the access fee may be deducted from the Business Owner's
eAccount (if sufficient funds are available) on or before the anniversary
month of the Business Owner Agreement.
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| 3. |
SECTION - OPERATING
AN eCOSWAY BUSINESS
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| 3.1 |
Adherence to the eCosway
Profit Plan
Business Owners must adhere to the terms of the eCosway Profit Plan
as set forth in official eCosway material. Unless a Business Owner
has received express written approval from eCosway, a Business Owner
shall not offer the eCosway opportunity through, or in combination
with, any other system, program, or method of marketing other than
that specifically set forth in official eCosway material. Business
Owners shall not require or encourage other current or prospective
Business Owners or Shoppers to participate in eCosway in any manner
that varies from the program as set forth in official eCosway material.
Business Owners shall not require or encourage other current or
prospective Shoppers or Business Owners to execute any agreement
or contract other than official eCosway agreements and contracts
in order to become an eCosway Business Owner. Similarly, Business
Owners shall not require or encourage other current or prospective
Business Owners or Shoppers to make any purchase from, or payment
to, any individual or other entity to participate in the eCosway
Profit Plan other than those purchases or payments identified as
recommended or required in official eCosway material.
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| 3.2 |
Advertising
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In General
All Business Owners shall safeguard and promote the good reputation
of eCosway and its merchandise. The marketing and promotion of eCosway,
the eCosway opportunity, Profit Plan, and eCosway merchandise shall
be consistent with the public interest, and must avoid all discourteous,
deceptive, misleading, unethical or immoral conduct or practices.
To promote both the merchandise, and the tremendous opportunity
eCosway offers, Business Owners should use the sales aids and support
materials produced or approved by eCosway. The rationale behind
this requirement is simple. eCosway has carefully selected its merchandise,
designed the Profit Plan and promotional materials to ensure that
each aspect of eCosway is fair, truthful, substantiated, and complies
with the vast and complex legal requirements of national, federal,
state, provincial, territorial, or local laws. If eCosway Business
Owners were allowed to develop their own sales aids and promotional
materials (which includes Internet advertising) without Company
approval, notwithstanding their integrity and good intentions, the
likelihood that they would unintentionally violate any laws, statutes
or regulations affecting the eCosway business is almost certain.
These violations, although they may be relatively few in numbers,
would jeopardize the eCosway opportunity for all Business Owners.
Accordingly, Business Owners must submit all written sales aids,
promotional materials, advertisements, and other literature (including
proposed Internet advertising) to the Company for prior approval.
Unless the Business Owner receives specific written approval to
use the material, the request shall be deemed denied. Business Owners
may develop, produce, and utilize sales aids, promotional materials,
advertisements, and other literature without prior written Company's
approval, if and only if, they contain no direct or indirect references
to eCosway, or its Profit Plan, merchandise, trademarks, trade names,
service marks, service names, websites, URLs, or any other type
of identifying information.
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| 3.2.2 |
Anti-Spam Policy
To protect the interests of all of our Shoppers and Business Owners,
eCosway has adopted a ZERO-TOLERANCE stance on spam and inappropriate
advertising. Any Business Owner or Shopper caught spamming or inappropriately
advertising to promote eCosway business will be immediately terminated
from the organization. If a Business Owner is terminated for spamming,
he or she will lose all Business Owner privileges, be forfeited
of any unpaid monies, all reserves of Value Points, eVolume and
Qualification Units and lose his or her business network. If a Shopper
is terminated for spamming, he or she will lose all Shopper privileges,
be forfeited of all Value Points and lose his or her Shopper referrals.
If the spamming activities result in any damage or cause any of
the eCosway websites, domains, servers or activities to be interrupted
from normal operation, the Business Owner or Shopper will be held
liable for damages and loss of business.
There is no consistently applied definition of "spam" at this time.
Some people insist that only unsolicited commercial email (UCE)
sent in bulk is spam, but many individuals and anti-spam organizations
feel that any email sent to someone who has not chosen to receive
that email is spam. For the purposes of this policy, eCosway will
consider the following activities done in the following situation
as spamming and in violation of our policy:
Specifically, eCosway Business Owners and Shoppers are prohibited
from doing the following activities:
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Using the words Cosway
or e-Cosway (even when contained within another word such as
MyCosway or eCoswayNow etc.).
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Using derivative spellings
of these words (such as e-Cosway, eeCosway or Causeway
or ezcosway).
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Referring to Cosway or
eCosway.
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Linking to any of the
eCosway URLS or websites* (see list).
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Linking to a site which
subsequently links to an eCosway URL or website.
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Using a "pointer page"
or "redirect link" which ends up on any eCosway website.
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Transmitting any information
which directly or indirectly implies eCosway involvement.
... in any of the following situations:
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While violating any local,
state, federal or international laws including those regarding
UCE-unsolicited commercial email.
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In a website address.
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In a classified advertisement
of any sort (except as specifically allowed by eCosway).
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In a signature file (except
as specifically allowed by eCosway).
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In any email to any person
or prospect who has not specifically requested the information
or given you permission to send it.
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In any email sent to
a bulk list including "safe lists", "cleaned list", "purchased
list", and lists copied from the "send to" area of emails sent
to you.
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In any email sent as
a response to someone who has posted a message, placed a classified
advertisement, or sent you an unsolicited email.
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In any email sent without
a valid return email address that the recipient can reply to.
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In any email which uses
a false or misleading name, a false or misleading heading, a
false or misleading header, a false or misleading subject line,
or any other false or misleading information.
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While communicating in
a chat room without first getting permission or a request.
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While communicating with
someone via an instant messaging system (such as ICQ,Yahoo,
IM etc.) without first getting permission or a request for more
information from that other person.
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While posting to any
forum, usenet or other newsgroup, majordomo list, bulletin board,
discussion list, or other similar groups or lists on the Internet.
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In any online or printed
materials that are not pre-approved by eCosway.
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In any materials which
are distributed on private property or in any other place or
manner which is prohibited by individuals, entities, or by law.
* The URLs ("Universal Resource
Locators") or more commonly known as "website addresses" and domains
that you are prohibited from referencing or linking to, directly
or indirectly, with or without attaching a Business Owner/Shopper
ID, may include but not limited to the following:
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www.eCosway.com
www.GetPaid2Shop.net
www.SmartAndWealthy.com
www.LotsMoreCustomers.com
www.WeSellYourProducts.com
www.GlobalBizOpp.com
www.FinallyaBetterWay.com
www.OwnNiceThings.com
www.MakeMoneyStayingHome.com
www.SafeSecondIncome.com
www.AmazingAuction.net
www.AmazingOneDollarAuction.com www.BusinessOwnershipSupportSystem.com
www.HexagonLivingWater.com
www.PartnerMerchants.com
www.ChargeAndEarn.com
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- Any subsequent URLs or domains used
by, or reserved for use by eCosway.
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Unsolicited Faxes
Except as provided in this section, Business Owners may not use
or transmit unsolicited faxes relative to the operation of their
eCosway businesses. The terms "unsolicited faxes" means the transmission
via telephone facsimile of any material or information advertising
or promoting eCosway, its merchandise, its Profit Plan or any other
aspect of the Company which is transmitted to any person, except
that these terms do not include a fax: (a) to any person with that
person's prior express invitation or permission; or (b) to any person
with whom the Business Owner has an established business or personal
relationship. The term "established business or personal relationship"
means a prior or existing relationship formed by a voluntary two-way
communication between a Business Owner and a person, on the basis
of: (a) an enquiry, application, purchase or transaction by the
person regarding merchandise offered by such Business Owner; or
(b) a personal or familial relationship which relationship has not
been previously terminated by either party.
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Telemarketing Techniques
The use of any automated telephone solicitation equipment or "boiler-room"
tactics in connection with the marketing or promotion of eCosway,
its merchandise or the opportunity is strictly prohibited. For the
purposes of this section, the term " boiler room tactics" includes
high-pressure promotional tactics that have the effect of creating
an artificially short period in which a prospect must make a decision
or that are designed to overcome a prospect's reluctance to join
eCosway, including:
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a)
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the use of intensive telephone
campaigns or unsolicited calls to persons who are not known by or
who do not have a prior relationship with the caller and in which
the person is encouraged to make a hasty decision to join eCosway
without regard to the person's needs and objectives;
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b)
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the use of scripts designed
to meet the prospect's objections;
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c)
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repeated phone calls;
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d)
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phone calls designed to entrap
the prospect;
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e)
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threatening tones on the
telephone informing the prospect that there is little time within
which to make a decision.
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| 3.2.5 |
Websites,
Domain Names, and Email Addresses
Business Owners may not use, register, or attempt to register the
word "eCosway," "Cosway" or any of eCosway's trade names, trademarks,
service names, service marks, merchandise names, or any derivative
thereof, in any domain name, on any website, in any email address,
on any blog site or in any nickname, or in the HTML code or meta-tags
of any non-eCosway website not pre-approved by eCosway. Business
Owners are also prohibited from linking to any eCosway domain or
website from any non-eCosway website. If a Business Owner desires
to use the word "eCosway" or "Cosway" on a website, or if a Business
Owner wishes to link to eCosway from a website that the Business
Owner creates, he or she must first contact eCosway for permission
and written approval to do so. No Business Owner may use, incorporate,
or attempt to incorporate the word "eCosway," "Cosway," or any of
eCosway's trade names, trademarks, service names, service marks,
product names, or any derivative thereof, into any electronic mail
address or signature files.
If a Business Owner desires to utilize an Internet webpage to promote
his or her business, he or she may do so through the Company's official
website, using official eCosway templates. Alternatively, Business
Owners may develop their own website, however, any Business Owner
who does so must ensure that such website contains no direct or
indirect references to eCosway, or its Profit Plan, merchandise,
trademarks, service marks, websites, URLs, or any other type of
identifying information. Business Owners who develop or publish
their own websites must register their site(s) with the Company
and receive written approval from the Company prior to the site(s)
public availability. Business Owners must also notify the Company
whenever any changes or modifications are made to the site(s). The
failure to register or notify the Company of subsequent changes
or modifications constitutes a material breach of these policies
and procedures.
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| 3.2.6 |
Trademarks and Copyrights
eCosway will not allow the use, for any purpose, of its trade names,
trademarks, services names, service marks, product names, URLs,
website addresses, designs, or symbols by any person, including
an eCosway Business Owner, without its prior written permission.
Business Owners do not need to obtain prior written permission to
use the above-mentioned items if the Business Owner is using eCosway's
official material.
Business Owners may not produce for sale or distribution any recorded
Company events or speeches without written permission from eCosway
nor may a Business Owner reproduce for sale or for personal use
any recording of Company-produced audio or video tape presentations.
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Website Proprietary
Rights
Business Owners agree that the eCosway Websites contain information,
data, photographs, graphs, software, videos, text, typefaces, graphics,
designs, music, sound, and other material (collectively "Intellectual
Property") that are protected by copyrights, patents, trademarks,
trade secrets, or other proprietary rights and that these rights are
valid and protected in all forms and technologies, existing now or
hereafter developed. Business Owners agree that they shall not modify,
remove, delete, augment, add to, publish, transmit, participate in
the transfer or sale of, create derivative works from, distribute,
perform, display, or in any way exploit any of the Intellectual Property
or the sites, in whole or in part.
To the extent necessary to lawfully access and use the eCosway Websites,
and provided there are no specific restrictions displayed, Business
Owners may display, download, archive, and print in hard copy portions
of the Websites for the Business Owner's personal use only. In so
doing, a Business Owner may not modify the materials and must retain
all copyright and other proprietary notices contained in the materials.
Business Owners may not remove or mirror any material contained on
any eCosway Website without the prior written permission of eCosway.
Business Owners agree that they will not copy, disassemble, de-compile,
or reverse engineer any part of the eCosway Websites. Business Owners
further agree that they will not otherwise attempt to obtain or learn
the source code, structure, algorithms, or ideas underlying such sites.
Any violation of this Section shall constitute a material violation
of the Business Owner Agreement. The restrictive terms of this Section
3.2.7 shall survive the termination of the Business Owner Agreement.
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| 3.2.8 |
Media and Media Inquiries
Business Owners must not attempt to respond to media inquiries regarding
eCosway, its merchandise, or their independent eCosway business.
All inquiries by any type of media must be immediately referred
to eCosway. This policy is designed to assure that accurate and
consistent information is provided to the public as well as a proper
public image.
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| 3.3 |
Fraudulent Enrollment
"Fraudulent Enrollment" includes: (a) the enrollment of individuals
or entities without the knowledge of and/or execution of an Business
Owner Application and Agreement by such individuals or entities;
or (b) the enrollment or attempted enrollment of non-existent individuals
or entities as Business Owners or Shoppers ("phantoms"). Fraudulent
enrollment constitutes a material breach of these Policies and Procedures,
and is strictly and absolutely prohibited.
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| 3.4 |
Changes to the eCosway
Business
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In General
Each Business Owner must immediately notify eCosway of all changes
to the information contained on his or her Business Owner Application
and Agreement. Business Owners may modify their existing Business
Owner Agreement (i.e., change in name due to marriage, adopting
a new name, change of bank account or personal identification, change
of government identification number, or change the form of ownership
from an individual proprietorship to a business entity owned by
the Business Owner) by submitting a completed "Change in Particulars
Form" provided online together with appropriate supporting documentation
to eCosway.
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| 3.4.2 |
Cancellation and Re-application
A Business Owner may cancel his or her eCosway business if he or
she remains inactive (i.e., no purchases of eCosway merchandise
for resale, no sales of eCosway merchandise, no new enrollment of
Business Owners or Shoppers, no attendance at any eCosway functions,
or participation in any other form of Business Owner activity) for
three (3) full calendar months. Following the three-month period
of inactivity, the former Business Owner may reapply under a different
branch.
The prescribed fees are generally not refundable upon cancellation
of the Business Owner Agreement. However, a refund of the prescribed
fees will be allowed provided that the cancellation is effected
within fourteen (14) calendar days from the date of enrollment and
the Business Owner has not exercised any part of the Extra Discount
Offer (EDO), or any other offers (where applicable) or purchased
a Hexagon unit online at the special price of US $202 ($100 off).
If the Business Owner has exercised part of the EDO or other offers,
a refund only of the prescribed fee minus the exercised offer value
will be allowed provided that the cancellation is effected within
fourteen (14) calendar days from the date of enrollment. If the
Business Owner cancelled within the said fourteen (14) days and
has purchased a Hexagon unit at US $100 off the normal price, the
Business Owner will not be entitled to a refund because the savings
from the Hexagon purchase exceeds the prescribed fees.
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| 3.5 |
Unauthorized Claims and
Actions
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| 3.5.1 |
Indemnification
A Business Owner is fully responsible for all of his or her verbal
and written statements made regarding eCosway merchandise, and the
Profit Plan which are not expressly contained in official eCosway
material. Business Owners agree to indemnify eCosway and eCosway's
directors, officers, employees and agents, and hold them harmless
from any and all liability including judgements, civil penalties,
refunds, attorney fees, court costs, or loss of business suffered
by eCosway as a result of the Business Owner's unauthorized representations
or actions. This provision shall survive the termination of the
Business Owner Agreement.
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| 3.5.2 |
Product Claims
No claims (which include personal testimonials) as to therapeutic,
curative or beneficial properties of any merchandise offered by
eCosway may be made except those contained in official eCosway material.
In particular, no Business Owner may make any claim that eCosway
merchandise are useful in the cure, treatment, diagnosis, mitigation
or prevention of any diseases. Such statements can be perceived
as medical or drug claims. Not only are such claims violative of
eCosway policies, but they potentially violate national, federal,
state, provincial, territorial or local laws and regulations.
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| 3.5.3 |
Income Claims
In their enthusiasm to enroll prospective Business Owners, some
Business Owners are occasionally tempted to make income claims or
earnings representations to demonstrate the inherent power of network
marketing. This is counterproductive because new Business Owners
may become disappointed very quickly if their results are not as
extensive or as rapid as the results others have achieved. At eCosway,
we firmly believe that the eCosway income potential is great enough
to be highly attractive, without reporting the earnings of others.
Moreover, many countries, states, provinces and territories have
laws or regulations that regulate or even prohibit certain types
of income claims and testimonials made by persons engaged in network
marketing. While Business Owners may believe it to be beneficial
to provide copies of Business Status Reports, or to disclose the
earnings of themselves or others, such approaches have legal consequences
that can negatively impact eCosway as well as the Business Owner
making the claim unless appropriate disclosures required by law
are also made contemporaneously with the income claim or earnings
representation. Because eCosway Business Owners do not have the
data necessary to comply with the legal requirements for making
income claims, a Business Owner, when presenting or discussing the
eCosway opportunity or Profit Plan to a prospective Business Owner,
may not make income projections, income claims or disclose his or
her eCosway income or Business Status Report (including the showing
of bank statements or tax records). Hypothetical income examples
that are used to explain the operation of the Profit Plan, and which
are based solely on mathematical projections, may be made to prospective
Business Owners, so long as the Business Owner who uses such hypothetical
examples makes clear to the prospective Business Owner(s) that such
earnings are hypothetical.
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| 3.6 |
Conflicts of Interest
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| 3.6.1 |
Nonsolicitation
eCosway Business Owners may participate in other direct selling
or network marketing or multilevel marketing ventures (collectively
"network marketing"), and Business Owners may engage in selling
activities related to non-eCosway merchandise if they desire to
do so. However, if a Business Owner elects to participate in another
network marketing opportunity, in order to avoid conflicts of interest
and loyalties, Business Owners are prohibited from Unauthorized
Introduction, which includes the following:
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a)
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During the term of this Agreement,
any actual or attempted introduction or enrollment of eCosway Business
Owners for other network marketing business ventures (except Cosway),
either directly or through a third party. This includes, but is
not limited to, presenting or assisting in the presentation of other
network marketing business ventures (except Cosway) to any eCosway
Business Owner, or implicitly or explicitly encouraging any eCosway
Business Owner to join other business ventures. Because there is
an extreme likelihood that conflicts will arise if a Business Owner
operates two network marketing programs, it is the Business Owner's
responsibility to first determine whether a prospect is an eCosway
Business Owner before introducing or enrolling the prospect for
another network business venture.
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b)
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For a period of six months
following the cancellation of a Business Owner Agreement, the former
Business Owner may not introduce any eCosway Business Owner for
another network marketing program (except Cosway).
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| 3.6.2 |
Business Status Reports
Business Status Reports are available for Business Owners' access
and viewing at eCosway's official website. Access to online Business
Status Reports is password protected. All Business Status Reports
and the information contained therein are confidential and constitute
proprietary information and business trade secrets belonging to
eCosway. Business Status Reports are provided to Business Owners
in strictest confidence and are made available to Business Owners
for the sole purpose of assisting Business Owners in working with
their respective branch network in the development of their eCosway
business. Business Owners should use their Business Status Reports
to assist, motivate, and train other Business Owners in their branch
network. The Business Owner and eCosway agree that if Business Owner
did not agree to these terms of confidentiality and nondisclosure,
eCosway would not provide Business Status Reports to the Business
Owner. A Business Owner shall not, on his or her own behalf, or
on behalf of any other person, partnership, association, corporation
or other entity:
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a)
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Use the information to compete
with eCosway or for any purpose other than promoting his or her
eCosway business; or
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b)
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Introduce or solicit any
Business Owner of eCosway listed on any report, or in any manner
attempt to influence or induce any Business Owner of eCosway, to
alter his or her business relationship with eCosway.
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Upon demand by the Company,
any current or former Business Owner will return the original and
all copies of Business Status Reports to the Company.
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| 3.7 |
Errors or Questions
If a Business Owner has questions about or believes any error has
been made regarding earnings, Business Status Reports, or charges,
the Business Owner must notify eCosway in writing via email within
60 days of the date of the purported error or incident in question.
eCosway will not be responsible for any errors, omissions or problems
not reported to it within 60 days.
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| 3.8 |
Excess Inventory Purchases
Prohibited
Business Owners are not required to carry inventory of merchandise
or sales aids. Business Owners who do so may find making retail
sales and building a branch network somewhat easier because of the
decreased response time in fulfilling Shopper orders or in meeting
a new Business Owner's needs. Each Business Owner must make his
or her own decision with regard to these matters.
eCosway strictly prohibits the purchase of merchandise in unreasonable
amounts primarily for the purpose of qualifying for earnings or
advancement in the Profit Plan. Business Owners may not purchase
more inventory than they can reasonably resell or consume in a month
nor may they encourage others to do so.
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| 3.9 |
Governmental
Approval or Endorsement
The majority of national, federal, state, provincial, territorial,
or local regulatory agencies or officials do not engage in the approval
or endorsement of any direct selling or network marketing companies
or programs. Therefore, Business Owners shall not represent or imply
that eCosway or its Profit Plan have been "approved,"
"endorsed" or otherwise sanctioned by any government agency,
unless the Company or the Profit Plan have been so approved or officially
sanctioned by such an agency.
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| 3.10 |
Holding Applications or
Orders
Business Owners must not manipulate enrollments of new Business
Owners, or purchases of merchandise. The holding of applications
or orders constitutes "stacking." The term "stacking" includes:
(a) the failure to transmit to eCosway, or the holding of an Business
Owner Application and Agreement, in excess of twenty-four (24) hours
after the time any funds are or credit card information is provided
by the new Business Owner (unless the transmission of a Business
Owner Application and Agreement is not possible due to the contingencies
set forth in Section 1.4); (b) the placement or manipulation of
Business Owner Applications and Agreements for the purpose of maximizing
earnings pursuant to eCosway's Profit Plan; or (c) providing financial
assistance to new Business owners for the purpose of maximizing
earnings pursuant to eCosway's Profit Plan. Stacking constitutes
a material breach of these Policies and Procedures, and is strictly
and absolutely prohibited.
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| 3.11 |
Identification
A Business Owner must provide the Official Identification Number
which his or her bank will accept for the opening of bank account
in the country in which the Business Owner resides. This information
must be provided to eCosway via the Business Owner Application and
Agreement.
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| 3.12 |
Income Taxes
Every year, eCosway will provide appropriate income tax reports
to residents of countries that require such reports. Each Business
Owner is responsible for paying national, federal, state, provincial,
territorial or local taxes on any income generated as a Business
Owner.
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| 3.13 |
Independent Contractor
Status
Business Owners are independent contractors, and are not purchasers
of a franchise or a business opportunity. The agreement between
eCosway and its Business Owners does not create an employer/employee
relationship, agency, partnership, or joint venture between the
Company and the Business Owner. Business Owners shall not be treated
as an employee for his or her services or for national, federal,
state, provincial, territorial, or local tax purposes. All Business
Owners are responsible for paying national, federal, state, provincial,
territorial, or local taxes due from all profits and incentives
earned as a Business Owner of the Company. The Business Owner has
no authority (expressed or implied), to bind the Company to any
obligation. Each Business Owner shall establish his or her own goals,
hours, and methods of sale, so long as he or she complies with the
terms of the Business Owner Agreement, these Policies and Procedures,
and applicable laws.
The name of eCosway and other names as may be adopted by eCosway
are proprietary trade names, trademarks and service marks of eCosway.
As such, these marks are of great value to eCosway and are supplied
to Business Owners for their use only in an expressly authorized
manner. Use of eCosway name on any item not produced by the Company
is prohibited except as follows:
Business Owner's
Name
Business Owner
All Business Owners may list themselves as an "eCosway Independent
Business Owner" in the white or yellow pages of the telephone directory
under their own name, however, neither this phrase nor any other
verbiage identifying eCosway may be used in any email signature
file. No Business Owner may place telephone directory display advertisement
using eCosway's name or logo. Business Owners may not answer the
telephone by saying "eCosway", or in any other manner that would
lead the caller to believe that he or she has reached corporate
offices of eCosway.
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| 3.14 |
Adherence to Laws
and Ordinances
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| 3.14.1 |
Local Ordinances
Some countries, states, provinces, territories, counties, and cities
have laws regulating certain home-based businesses. In most cases
these laws are not applicable to Business Owners because of the
nature of their business. However, Business Owners must obey those
laws that do apply to them. If a governmental official tells a Business
Owner that a law, regulation, or ordinance applies to him or her,
the Business Owner shall be polite and cooperative, and immediately
send a copy of the ordinance to eCosway. In most cases there are
exceptions to the ordinance that may apply to eCosway Business Owners.
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| 3.14.2 |
Compliance with National,
Federal, State, Provincial, Territorial, or Local Laws
Business Owners shall comply with all national, federal, state,
provincial, territorial, or local laws and regulations in the conduct
of their businesses.
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| 3.15 |
Minors
A person who is recognized as a minor in his or her country or state
of residence may not be an eCosway Business Owner. Business Owners
shall not enroll or introduce minors into the eCosway program.
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| 3.16 |
Multiple
eCosway Businesses
A Business Owner may operate or have an ownership interest, legal
or equitable, as a sole proprietorship, partner, shareholder, trustee,
or beneficiary, in only one eCosway business unless the Business
Owner enrolls with a “3-business ID option” as allowed
by eCosway and registers three different IDs with the same account
profile. No individual may have, operate or receive earnings from
more than one eCosway business in any other manner except in the
allowed configuration of three business IDs sharing one profile.
An exception to this rule will be considered on a case by case basis
in certain cases (e.g., a Business Owner who receives an interest
in another business through inheritance). Requests for exceptions
to policy must be submitted in writing to eCosway.
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| 3.17 |
Re-packaging and Re-labeling
Prohibited
Business Owners may not re-package, re-label, refill or alter the
labels on any eCosway merchandise, information, materials or programs
in any way. eCosway merchandise must be sold in their original containers
only. Such re-labeling or re-packaging would likely violate national,
federal, state, provincial, territorial or local laws, which could
result in severe criminal penalties. Business Owners should also
be aware that civil liability can arise when, as a consequence of
the re-packaging or re-labeling of merchandise, the persons using
the merchandise suffer any type of injury or their property is damaged.
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| 3.18 |
Requests for Records
In the event that a report, document or record is available online,
a Business Owner should download and print it from the eCosway System.
Any request from a Business Owner to eCosway for copies of invoices,
applications, Business Status Reports or other records will be available
for a fee. This fee covers the expense of mailing and time required
to research files and make copies of the records.
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| 3.19 |
Roll-up of Business Network
When a vacancy occurs in a business network due to the termination
of a Business Owner, the branches which are directly linked to the
terminated Business Owner will be moved up to the Business Owner
who is linked directly above the terminated Business Owner. For
example, if A introduces B, and B introduces C1, C2 and C3, if B
terminates his or her business, C1, C2 and C3 will "roll-up" to
A and become A's immediate branches. This roll-up process will also
apply to the network of Shoppers which is linked to the terminated
Business Owner.
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| 3.20 |
Sale, Transfer or Assignment
of eCosway Business
Although an eCosway business is a privately owned, independently
operated business, the sale, transfer or assignment of an eCosway
business is subject to certain limitations. If a Business Owner
wishes to sell his or her eCosway business, the following criteria
must be met:
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a)
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Protection of the existing
branch must always be maintained so that the eCosway business continues
to be operated in that branch.
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b)
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The buyer or transferee must
be (or must become) a qualified eCosway Business Owner. If the buyer
is an active eCosway Business Owner, he or she must first obtain
the approval from eCosway before termination of his or her eCosway
business simultaneously with the purchase, transfer, assignment
or acquisition of any interest in the new eCosway business. The
three (3) month waiting period set forth in Section 3.4.2 shall
not apply to the sale, transfer or assignment of an eCosway business
pursuant to this section.
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c)
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Before the sale, transfer
or assignment can be finalized and approved by eCosway, any debt
obligations the selling Business Owner has with eCosway must be
satisfied.
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d)
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The selling Business Owner
must be in good standing and not in violation of any of the terms
of the Agreement in order to be eligible to sell, transfer or assign
an eCosway business.
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Prior to selling an eCosway
business, the selling Business Owner must notify eCosway of his
or her intent to sell the eCosway business. No changes in that branch
can result from the sale or transfer of an eCosway business.
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| 3.21 |
Branch Linkage
All active Business Owners in good standing have the right to introduce
and enroll others into eCosway. Should there be a dispute in the
linkage caused by multiple registration by a Business Owner or Shopper,
the earlier registration received by the Company will be deemed
controlling.
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| 3.22 |
Succession
Upon the death or incapacitation of a Business Owner, his or her
business may be passed to his or her heirs. Appropriate legal documentation
must be submitted to the Company to ensure the transfer is proper.
Accordingly, a Business Owner should consult an attorney to assist
him or her in the preparation of a will or other testamentary instrument.
Whenever an eCosway business is transferred by a will or other testamentary
process, the beneficiary acquires the right to collect all earnings
of the deceased Business Owner's business network provided the following
qualifications are met. The successor(s) must:
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a)
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Execute a new Business Owner
Agreement; and
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b)
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Comply with terms and provisions
of the Agreement.
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Profit and incentive payments
of an eCosway business transferred pursuant to this section will
be remitted to the bank account of the beneficiaries. The beneficiaries
must provide eCosway with the details of the bank account to which
all profit and incentive payments will be remitted. If the business
is bequeathed to joint beneficiaries, they must form a business
entity. eCosway will issue all earnings and appropriate tax reporting
forms (if any) to the business entity. An individual's interest
in more than one eCosway business will be allowed only in the event
of the death or incapacitation of a Business Owner.
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| 3.23 |
Transfer Upon Death of
a Business Owner
To effect a testamentary transfer of an eCosway business, the successor
must provide the following to eCosway: (1) an original death certificate;
(2) a notarized copy of the will or other instrument establishing
the successor's right to the eCosway business; and (3) a completed
and executed Business Owner Agreement.
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| 3.24 |
Transfer Upon Incapacitation
of a Business Owner
To effect a transfer of an eCosway business because of incapacity,
the successor must provide the following to eCosway: (1) a notarized
copy of an appointment as trustee; (2) a notarized copy of the trust
document or other documentation establishing the trustee's right
to administer the eCosway business; and (3) a completed Business
Owner Agreement executed by the trustee.
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| 4 |
SECTION - RESPONSIBILITIES
OF BUSINESS OWNERS
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| 4.1 |
Change of Address or Telephone
To ensure timely delivery of merchandise, support materials, and
remittance of payment, it is critically important that eCosway's
files are current. Street addresses are required for shipping as
eCosway will not deliver to a post office box. To guarantee proper
delivery, Business Owners must immediately update their individual
Profile Page with their new delivery address and telephone numbers
whenever the need arises. The update will only be effective for
the Business Owner's subsequent purchase transactions.
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| 4.2 |
Ongoing Sales Responsibilities
Regardless of their level of achievement, Business Owners have an
ongoing obligation to continue to personally promote sales through
the generation of new Shoppers and through servicing their existing
customers.
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| 4.3 |
Nondisparagement
eCosway wants to provide its independent Business Owners with the
best merchandise, Profit Plan and service in the industry. Accordingly,
eCosway values Business Owners' constructive criticism and comments.
All such comments should be submitted via email to eCosway. While
eCosway welcomes constructive input, negative comments and remarks
made in the field by Business Owners about the Company, its merchandise,
or Profit Plan, serve no purpose other than to sour the enthusiasm
of other eCosway Business Owners. For this reason, and to set the
proper example for their branch network, Business Owners must not
disparage eCosway, other eCosway Business Owners, eCosway's merchandise,
the Profit Plan, or eCosway's directors, officers, or employees
and any disparagement of the aforesaid would constitute a material
breach of these Policies and Procedures.
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| 4.4 |
Reporting Policy Violations
Business Owners observing a Policy violation by another Business
Owner should submit a written or email report of the violation directly
to the attention of eCosway. Details of the incidents such as dates,
number of occurrences, persons involved, and any supporting documentation
should be included in the report.
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| 5 |
SECTION - SALES
REQUIREMENTS
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| 5.1 |
Product Sales
The eCosway Profit Plan is based upon the sale of eCosway merchandise
to end consumers. Business Owners must satisfy the personal sales
and Shopper requirements as specified in the eCosway Profit Plan
(as well as meet other responsibilities set forth in the Agreement)
to be eligible for profits and incentives. "Personal Branch eVolume"
includes purchases made by the Business Owner and purchases made
by the Business Owner's Shopper network.
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| 5.2 |
No Territory Restrictions
There are no exclusive territories granted to anyone. No franchise
fees are required.
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