Online Dialogs

Here's a great example of how quickly someone can get interested in your business. But it also shows how easily the conversation can go off track if you allow it. CoachLarry was going great until the end and almost blew it. But he managed to pull it out at the end by setting up a follow up IM.

John:	Hi, nice profile. Care to chat?
Coach Larry:	Sure what's up!
John:	Your profile was pretty interesting and I like to chat with people who look like they might be able to do it intelligently
John:	What self improvement books have you read lately?
CoachLarry:	Not sure how intelligently
CoachLarry:	I liked Unstoppable by Cynthia Kersey Have you read it?
John:	No, what's the main message?
CoachLarry:	32 Stories of incredible people plus an outline of how to be Unstoppable yourself!
John:	Any good tips that you can pass on?
CoachLarry:	Find what you love to do and just don't quit!
John:	Sounds like good advice. Are you doing what you love? By the way, do you live in three different cities?
CoachLarry:	No I live in one and do business in the others. I teach. What do you do? (Good job of asking a question after answering his. It lets you control the direction of the conversation.)
John:	I'm a manager in a retail store. You're a teacher, huh? What do you teach? (Whenever you tell someone you teach, they'll almost always ask what it is you teach)
CoachLarry:	I teach people how to run a successful business from their home computers. Very Popular right now!
CoachLarry:	Do you like it?
John:	It's a job. It's OK I guess. Sometimes the customers can be pretty demanding plus the boss is a jerk. (Sounds like he's ready for a change. He's looking like a great prospect.)
CoachLarry:	JOBS are like that! Ever thought of doing something else?
John:	Yeah, but haven't figured out what yet.
CoachLarry:	There a a lot of options some better than others
John:	Yeah? Like what? (This is going great. It's almost like shooting fish in a bucket.)
CoachLarry:	If you could do anything you liked what would it be?
John:	That's easy. Fish all day up in the mountains.
CoachLarry:	Wow you just hit the jackpot. That's what a Lifestyle coach does teaches people how to make the money they want and have the time freedom to enjoy it! (Perfect response! John has told Larry what he wants and Larry is telling him that he knows how he can get it. You never know what the other person is going to want, so you must first let them tell you what they want and then tell them that you can help them get it.)
John:	Really? Can you send me there tomorrow? LOL
CoachLarry:	Wish I could but the catch is after you do the initial work. LOL
John:	So what does it take? (A good sign. He's asking more about the business.)
CoachLarry:	On open mind and time (This would have been the perfect time to tell John about how much time it would take.)
John:	Could you be a bit more specific?
CoachLarry:	A desire would be helpful and you have that I can tell (Be careful here. John really hasn't said anything that would indicate that he has the desire yet. It's appropriate at this time to find out more about him. Does he have 10-12 hours a week to work the business?)
CoachLarry:	You can tell I type with 4 figures and 2 need spell check so if you're serious I could give you some sources to check (This is good. Let your selling tools do the work.)
John:	Well, yeah, I was wondering how much time you were talking about.
CoachLarry:	then we could talk on my 888#
John:	OK, send me the sources. (This guy must really be ready!)
CoachLarry:	a few hours a week I sugggest 10 or so
John:	10 is doable, if the job is right
CoachLarry:	The way I like to do business is first listen to my 3 min message 888 555-1212
CoachLarry:	Incidently this isn't a job it's a business a home-based business
John:	OK, I'll call right after we're through chatting here.
CoachLarry:	Then call me back and I will give answer your questions a give you a website that you can check?
CoachLarry:	Were do you live? I'm close to vegas (This is where Larry almost blows it. He shouldn't be so quick to change the subject. He needs to find out when John is going to make the phone call so he knows when to follow up or, even better, if John can be on the internet and the phone at the same time, Larry should have John call the number while he's online. If John can't be on the phone and internet at the same time, Larry should have him listen to the message and then get back to him via instant message. All this needs to be set up so that the follow up will go smoothly.)
John:	I'm in Los Angeles. Great weather here today! The air is so clean that I can almost see my next door neighbor's home. LOL (The conversation is drifting, but this can be useful for building trust and rapport.)
CoachLarry:	lol sorry for the bad script! We have California weather here today and we will be in sanDiego on Fri for my business!
CoachLarry:	Have you always lived in Los Angeles? We used to live in Glendale
John:	You certainly get around. utah, texas, and tampa. I've been in LA since 1993, before that I lived in San Francisco for about 13 years. A great place. I miss it.
CoachLarry:	I love San Francisco!
John:	Been there often?
CoachLarry:	Used to go fairly often when we lived in Ca!
John:	Why did you move to Utah?
CoachLarry:	My family is here. Have you ever been here?
John:	No, but I hear it's beautiful.
CoachLarry:	My wife thought it was a good place to raise our family but I miss the far out people in Ca
John:	Are you a far out person yourself?
CoachLarry:	No just enjoy those who are but not too far out!
John:	Yeah, I know what you mean. They're pretty entertaining to watch and talk to.
CoachLarry:	We've had a great influx into So Ut from So Ca so it's not so boring here anymore!
CoachLarry:	You know crime rate up LOL
CoachLarry:	So do you hang out at the beach?
John:	Sounds like things a livening up a bit in that state. Hey, I've got to go soon. I'll call the number and get back to you. (Conversation isn't going anywhere so he's ready to leave.)
CoachLarry:	before you go, I get inspirational messages from a friend. they're really a great way to start the day off I'll forward them on to you if you like. (Sending John motivational messages every day will keep him "warm" without being obnoxious.)
John:	OK, I could use some motivation on some days.
CoachLarry:	be sure to listen to the phone message. I'll put you on my buddy list and IM you tomorrow to answer any questions, when's a good time to catch you? (By having a set time that Larry will be contacting John increases the chances that John will actually listen to the phone message.)
John:	I'm usually online in the evenings.
CoachLarry:	OK, talk with you then. Bye

This conversation went quickly. Usually it won't be so fast. This person was ready for a change in life. Sometimes you'll get people like this. Other times you're going to have to work a little harder. Your biggest challenge will be to keep the conversation on track. The thing that will always get it back on track is a question. Whenever you answer a question, you get to ask one. The question you ask will direct the where the conversation will go.

Generally, the conversation will wander a bit at the beginning. As you get to know the person better, you'll find an opportunity to ask a question that will start you on the discussion of how to get them to listen to a phone message or check out your website.

Remember that even if you really, really goof up, nobody's going to know that it was you. Isn't the internet great? So don't be shy. Be bold! Experiment while you're learning how to prospect online. Try asking some outlandish questions you normally wouldn't ask (without being obnoxious) just to see what happens. You'll be very surprised at what people are willing to tell you online and what you can and can't say. The more experience you get, the better you're going to get at this. It's something that anybody can learn to do. You just have to go and do it!

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Online Dialog 2

Here's an edited conversation between QuickAnswerMan and CoachKathy. This is a good example of how you can lose control of the conversation if you don't ask questions. By the end of this dialog, you'll see how not asking questions at the right time can slow down your progress.

However, what's important to remember is that CoachKathy is out there doing something. Every time she talks with someone and gets a result, she's learning something. Sometimes it's something that's effective. Sometimes it's not. But by actually doing it, reviewing what she did and comparing it to these sample dialogs, she's becoming better and better. It won't be long until she's a master at doing this.

QuickAnswerMan:	Hi, saw your profile in the member directory. I used to do tang soo do. Got a few minutes to chat?
CoachKathy:	sure, what's up?
QuickAnswerMan:	Are you still active in it?
CoachKathy:	I'm not sure whether to say yes or no--I took a few month hiatus, but am currently anxious to return
QuickAnswerMan:	I noticed you have a number of different locations. I used to take lessons in Solana Beach (near San Diego). Where are you located?
CoachKathy:	San Francisco--I got a black belt a year ago
QuickAnswerMan:	Congrats. That's quite an achievement. How far do you plan to go in the art?
CoachKathy:	I would like to go to 2nd degree black, I don't know how far a middle aged woman can go!!
QuickAnswerMan:	That's a great goal. What's the reason for the hiatus?
CoachKathy:	an achy hip, after three solid years of kicking and punching. It feels much much better--I'm also supplementing with an immune system modulator which helps healing
CoachKathy:	I like your quote!!
QuickAnswerMan:	Thanks! From your profile, it looks like you're pretty active.
CoachKathy:	Yeah, but my job allows me to do that because I can do it at home, on my own time schedule--that is another good thing (Great response! He should be curious about what you do.)
QuickAnswerMan:	So what kind of business do you have? (Yep, he is.)
CoachKathy:	I teach people how to boost their health, and teach them to help others as well
CoachKathy:	it's kind of like network marketing (Oooops! Not a good answer. The phrase network marketing can sometimes send people running away from you because they don't understand what it is. Many people have closed minds about network marketing. In order to open their minds, you have to sell them on the benefits first. CoachKathy should be saying "I show people how run a successful business from home on their computer." This is a truthful statement that allows people to keep their minds open.)
QuickAnswerMan:	So do you go to PA, MS and GA to teach classes to people?
CoachKathy:	No--I do a lot of my work on the internet, which is what I was doing when you IM'd
CoachKathy:	and you apparently have a few 'quick answers' of your own....?? (What does this mean? QuickAnswerMan probably won't know what you mean by it. Once you comment, ask a question. This is the perfect time to ask "What do you do?")
QuickAnswerMan:	Not so sure what you mean about "quick answers" I work for a market research company and we do work for high tech companies to find out what the latest market trends are for them. (CoachKathy got lucky and found out what QuickAnswerMan does.)
CoachKathy:	You call yourself the QuickAnswerMan. Do you like what you do? (Excellent question to ask after finding out what somebody does for a living although the part about him calling himself QuickAnswerMan didn't need to be included. You want to get to the point as quickly as you can )
QuickAnswerMan:	The quick answer refers to the service we offer to our clients. Do I like what I do? Yes and no. The work is fascinating. However, the schedule can sometimes be brutal when clients have tight deadlines and have to make multi-million dollar decisions based on the work we do for them.
QuickAnswerMan:	Just a little bit of pressure involved with the job (grin)
CoachKathy:	you have a good attitude--I bet you're good at what you do (It's nice to compliment someone, but CoachKathy needs to get into the habit of asking a question every time she answers a question or makes a comment to find out more about the other person. A good question at this point would be "Have you ever considered doing something else?" Even though he finds his work fascinating, he's also said that he's under tight deadlines and probably some pretty demanding, i.e., rude, clients. Nobody likes dealing with people like that. He may very well be open to something new, but CoachKathy won't find out because she didn't ask.)
QuickAnswerMan:	As a matter of fact, I am. Thanks for saying so. How about yourself, I'll bet you're great at what you do. Anybody who has the discipline to get a black belt in tang soo do has my admiration.
CoachKathy:	how far did you go with karate? (This is the wrong question to ask. Just because he mentioned your discipline in getting a black belt doesn't mean you have to respond to it. This is just diverting the conversation. Keep the conversation focused on finding out more about him regarding the business. CoachKathy could have gotten the conversation back on track by asking him if he's ever considered doing anything different.)
QuickAnswerMan:	I got to red belt and then the job started taking up too much time so I had to take a hiatus (about five years) Actually, I've got some other interests so I'm probably not going to go back to the arts for awhile.
CoachKathy:	once you reach red, you only have about a year to go--that is an achievement in itself (CoachKathy should be asking a question here. She's blowing it because she's not finding out more about this person.)
QuickAnswerMan:	Thanks. Hey, I noticed on your profile MICN. What's that? (Well, at least someone is moving the conversation along, but he's in control. To get control back, all CoachKathy has to do is ask a question.)
CoachKathy:	Mobile Intensive Care Nurse. I answered the 'squawk box' and gave direction to the paramedics in the field when I worked in the ER as an RN. Wow, it's been 20 years, but the skills are still there, somewhere! (But she didn't.)
QuickAnswerMan:	Why did you leave the medical profession? (Who's sponsoring who here? If CoachKathy can get this guy interested, he's going to be a real winner!)
CoachKathy:	got married, moved to another country with my hubby as missionaries. At this point, I am helping far more people through what I do now (wellness) than what I could do in the 'sickness' profession! (CoachKathy should have said "At this point, I'm helping far more people by showing them how to run a successful business from home on their computer." She should also ask a question to find out more about QuickAnswerMan. Like how many hours does he spend online? Do you think you might be interested?")
QuickAnswerMan:	So...tell me about the wellness profession you're in.
CoachKathy:	XYZ Inc is a research and development company that has developed products that modulate one's immune system. When you go to work, you don't leave your house door swinging in the breeze, do you? (He's probably not going to understand the last sentence.)
QuickAnswerMan:	no...but I'm not so sure I make the connection between my immune system and my house door. Can you elaborate?
CoachKathy:	Of course
CoachKathy:	You leave the house and turn on the alarm system. The alarm system is like your immune system, but unfortunately, most everyone's systems are failing
CoachKathy:	if you left the alarm off, and a burglar got in and started eating all your food, and you got home and found him happily sitting at your dining room table, that is like a flu bug or an infection or a cancer entering and growing in your body, and most of the time you haven't a clue, until you get sick
QuickAnswerMan:	I'm not sure if I'm supposed to respond now or if there's more data coming in... (This comment tells us that CoachKathy is spending way too much time trying to type the company story. At this point, she needs to find out more about QuickAnswerMan before sending him to her website for more information.)
CoachKathy:	don't you think I've done enuf talking??? lol (Good recovery. Humor is always appreciated.)
QuickAnswerMan:	LOL
CoachKathy:	cancer has gone from #8 killer to #2 killer in 15 years--we have a problem, Houston!
CoachKathy:	perhaps a picture that would push your buttons--XYZ products are the software that causes the hardware (immune system) to function. And I'm not exaggerating--the microsoft windows of health
CoachKathy:	the reason I speak so arrogantly (!) is that God put the health in our foods, but we brilliant humans keep refining it all out and picking it green.
CoachKathy:	XYZ simply identified the original substances that are needed, and created supplementation (which produces miracles when sick people eat it) (This is sounding like sales hype. Rather than telling QuickAnswerMan about the company, CoachKathy should be trying to find out more about him. Why? Because the more you know about the other person, the more you can match what he likes with the opportunities you have in your business. Remember, people will join your organization for their reasons, not yours. Find out what their reasons are, i.e., what drives them and what drives them crazy, by asking questions)
QuickAnswerMan:	You're very passionate about this, aren't you? (grin) (Good thing he's got a sense of humor.)
CoachKathy:	how could you tell??? just kick me off the soap box lol
CoachKathy:	i'm passionate, I guess because of the joy that comes from seeing changed lives and having been a part of it
QuickAnswerMan:	I would never stop a passionate person from getting off their soapbox. There's too many people who have no passion in this world. (Sounds like he's just being polite.)
QuickAnswerMan:	Hey, I've got to get back to work in a few minutes. One of the clients just called and they need some info.
CoachKathy:	Yeah, me too, thanks (CoachKathy shouldn't have let him go so quickly. She should have offered to send him the inspirational messages and keep in touch with him. Even though it doesn't appear that he's interested at this point, CoachKathy should keep sending him the inspirational messages until he tells her to stop. The messages will keep her at "top of mind" if he ever decides to change his mind.)
QuickAnswerMan:	bye

QuickAnswerMan probably left because he was hit with a barrage of company hype and felt he was being sold rather than discovering an opportunity. He's probably not going to be a good prospect. But this is what's great about the internet. There's more where he came from. You can be very selective because you'll never run out of people to talk to.

The main lesson to take away from this dialog is to always ask a question after you've commented or answered one of their questions. This conversation could have ended much differently if the proper questions were asked at the right time.

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Online Dialog 3

Here's an edited conversation between MentorMary and SingingStan. It's very instructive to see where Mary gets off-track with Stan along with the comments on how she could recover from some of these mistakes.

Don't be afraid to make mistakes. Get online and just do it! You cannot run out of people to talk to. If you blow the conversation completely, nobody will ever know that you goofed. And you'll never talk to that person again. Just forget it and move on to the next person.

The internet makes it so easy to find people and practice your skills without risk until you become a master at doing it.

In this exchange, Stan originally IMed Mary because he was attracted to her profile. Mary is just now responding to his IM.

MentorMary:	Hi Stan, I was away from my computer when you IM'd me. I'd love to chat! By the way, you have a pretty impressive profile, too!
SingingStan:	Thanks! So are you really an accountant?
MentorMary:	No, I'm not an accountant - did you see that on my profile?
SingingStan:	Ooops...I was thinking about somebody else that I just IMed. Sorry about that.
MentorMary:	Do you spend a lot of time online, chatting with people?
SingingStan:	Just getting started. And I guess I'm making my share of mistakes. What about you?
MentorMary:	I've been doing it since about Sept. of last year. Why did you get started?
SingingStan:	About a month ago. Haven't been real active doing it because I know it could become an addiction pretty easily. How much time do you spend online?
MentorMary:	It varies from day to day, not always chatting, though. I got turned on to it by a pretty successful guy who meets people online. (It's way to soon to bring this up at this time, Mary should be finding out more about Stan before bringing this up.)
SingingStan:	What does he meet them for?
MentorMary:	He looks for people who would like to earn extra income using their computer. (Mary should have also added that the "pretty successful guy" showed her how she can show people how to earn extra income using their computer. This would have focused more attention on her and could have gotten Stan asking more questions about what she does.)
SingingStan:	Sounds like a reasonable thing. I noticed you're into personal development. How do you do it books, tapes, seminars, etc?
MentorMary:	Yes, all of the above! In fact, I'll be attending a seminar in April called, Personal Mastery, taught by Brian Klemmer. Are you interested in personal development also? (Instead of asking this question, Mary could have asked "What do you do?" to get the conversation back on track.)
SingingStan:	I'm very much into it. In fact, I know about Brian Klemmer. He used to work for a company called PSI World. I took their seminars years ago. I'm reading his new book now.
MentorMary:	I understand that this seminar is excellent! I'm really looking forward to it!
MentorMary:	What's the name of his book?
SingingStan:	You'll like Brian. I haven't seen him do his thing for years now, but he's a very dynamic and very loving man who truly wants to help people. Wait... I've got to find the book.
SingingStan:	Here it is...If how-to's were enough we would all be skinny, rich and happy!
SingingStan:	It has a lot of material from the PSI seminars. Read any good books lately?
MentorMary:	Okay! By the way, I'm enjoying the fact that you write nicely! Thank, I'll look for it! (It's always good when you can give a sincere compliment to someone)
SingingStan:	Thanks for the feedback, no one's ever complimented me on that.
MentorMary:	Yes-I love the books by John Milton Fogg, The Greatest Networker in the World, and also Conversations with the Greatest Networker. Who Moved My Cheese is a fun little book and really gets a great point across.
SingingStan:	I've read the cheese book. It is good. Wish everybody would read it and be a bit more flexible. Too many people have pretty rigid beliefs that keep them from success.
MentorMary:	Like what, for example? (You're opening up a can of worms here, at this point, you should simply agree with him and then change the subject by asking a question. Remember by asking questions, you can control which way the conversation flows. You could have said something like "You're absolutely right. By the way, what do you do?")
SingingStan:	Well, a lot of people think they're not capable. But I've seen so many people exceed their expectations. I think the real problem is that people, for whatever reason, don't feel worthy of success and it continues to elude them. What do you think?
MentorMary:	I think that you are absolutely right! We all get "fed" negative ideas from the time we are kids, and many times, it is difficult to overcome them!
MentorMary:	Can you relate to this?
SingingStan:	Absolutely. It is difficult to overcome them, but it can be done. When you take personal mastery, you'll learn all kinds of ways to do it. Important thing is to take action. All the tools in the world won't help if you don't use them - at least, that's what's true for me. How about you?
MentorMary:	Yes, I had an extremely negative childhood, but I at least am now aware that my subconcious is a neutral entity and will respond to new programming. (Mary makes two mistakes here. First, she doesn't address Stan's comment about taking action. Second, she doesn't ask Stan a question. He's free to go off on another tangent.)
SingingStan:	That's a great insight. How do you use your subconscious to serve you? (See?)
MentorMary:	This is something relatively new to me. First of all, I need to recognize what is "true" of me, and then reject the false when it clamors for attention.
SingingStan:	That's a great strategy. My personal challenge is to be able to recognize what is "true" of me. Sometimes it's hard to separate the good stuff from the junk.
MentorMary:	What kind of negative input do you get? (Instead of asking this follow up question, Mary would have done better to agree with his comment and then ask a question. "I couldn't agree with you more. By the way, I just realized that we've been talking about a lot of fascinating stuff and I still don't know what you do.")
SingingStan:	Good question. Hmmm, just a minute...
SingingStan:	Seems like a lot of the negative input has to do with what I SHOULD be doing rather than what I want to do. If it's not a lot of fun, a task isn't very interesting to me. If I'm into the task, I'm unstoppable.
MentorMary:	That sounds pretty common! Some unenjoyable tasks simply have to be done, not matter what - but it's okay if it's not fun. But if it's not urgent, then I think it's natural to do what we like to do. What kinds of things do you like to do besides in your profile? (GOOD! Mary asked a question. Notice that Stan must address it to do otherwise would be rude.)
SingingStan:	Other things I like to do? I do a lot of surfing on the internet. One of the things that fascinates me is persuasion, i.e.,
SingingStan:	how people get other people to do things. It's a fascinating area. What about yourself?
MentorMary:	I like meeting people online - they are so much more open! I enjoy doing things with my husband, going to the movies, eating out and such. (Mary needs to ask "What do you do?" at this point.)
SingingStan:	Me, too! I just bought a pair of roller blades for my 6-year old daughter. I'm having so much fun helping her learn how to do it and she's just eating up the attention from Daddy. Do you have any kids?
MentorMary:	What do you think of the idea of making extra income by chatting with people online - your persuasion skills may be helpful. I have 5 kids ranging in ages 21-8. 3 boys, 2 girls!
SingingStan:	You've got a big family. My folks had five kids. One boy (me) and four younger sisters. Now that was an experience! Your kids must keep you pretty busy. With just one child, I can barely keep up. How do you manage to do it all? (Oooops, Stan responded to the last thing in Mary's comment. When people are furiously typing online, they'll generally pick up the last thing you mentioned. Mary probably would have done better if she had answered the kid question first and then asked Stan what he thought about making extra income. Valuable time is now being wasted because Mary and Stan are going off on another tangent)
MentorMary:	My oldest son is in San Diego, of all places; my oldest daughter is gone most of the time; my 2 middle boys are pretty independent; so that leaves most of my time spent with my 8 yr. old. I homeschool her as well.
SingingStan:	You homeschool. I AM impressed. Did you homeschool the other kids as well?
MentorMary:	Yes I did! I was one of the pioneers-back when it was frowned upon.
SingingStan:	You sure were! Congratulations. My hat is off to you (if I wore one)! So what's next for you?
SingingStan:	I noticed that you've got three locations listed. Are you independently wealthy with residences in all three areas? (wink, wink, grin)
MentorMary:	Well, I teach people how they can work from home on their computer. (GREAT ANSWER! When you ask this question, the person almost has to ask you more about it unless they're actively trying to avoid it and, in that case, they probably wouldn't be very good prospects anyway and you can end the conversation. However, when you're just starting out and people don't respond to this, you may want to pursue it further just to prove to yourself that it doesn't work.)
SingingStan:	How does that work? (See how Stan responds?)
MentorMary:	Well, you did one of the very essential things when you looked up my profile! You discovered that I seemed somewhat intelligent, lol, so you contacted me. I did the same before I got back to you - after all, there are some weird people out there. After, finding someone interesting, contact them and get to know them.
MentorMary:	You can find out need, interests, so forth - then if they WANT to know, I present my business to them. What do you think? (Good! Mary ends with a question that Stan must respond to.)
SingingStan:	Oh, I see. OK, so what is this business? (See?)
MentorMary:	I represent a company called ABC, a leader in the wellness industry. I can give you my website and a toll-free 24 hr. info line if you are interested. Those will give you a real good idea of what we're about!
SingingStan:	Not sure that I'm truly interested, but I'll certainly look at your website and see what you have to offer. Always want to be flexible, right? LOL What's the link and telephone # ?
MentorMary:	I have a phone call, please hold on
MentorMary:	I like your attitude! The 24 hr. phone # is 1-888-XXX-XXXX There are several short 3 min. messages, all very informative. My website is www.website.com/page1
SingingStan:	OK, I'll look at it. How has the program been working for you so far?
MentorMary:	I have chatted with a number of people, and learning more and more how to approach them about my business. One thing that is great about being online, is that the number of people that you can contact is inexhaustable. With homeschooling, my time is somewhat limited as to how much time I spend online. But my online mentor has great success! Like anything, it takes practice, and finding someone who is looking for a change. Also willing to make a change! One nice thing about this, is that it can be done part-time or as much as you want.
SingingStan:	I can identify with the limited time. In fact, I've got to get to some other things now. I'll look at the site and see what it says to me. It's been great talking to you. You're right. Anything worthwhile takes a while to learn to get good at it. And yes, change is necessary to move us to a better place. Take care.
MentorMary:	Did you want to check out that info, and if you want to know more, talk to my friend?
SingingStan:	Let me check out the site first and we'll go from there.
MentorMary:	And may I put you on my buddy list?
SingingStan:	Sure! I'll put you on mine.
MentorMary:	Also, I receive motivational messages, and I can send them on to you. Would you like that? (GOOD! Always offer to send them motivational messages. It's what keeps you at the top of their mind without having to hound them continuously.)
SingingStan:	Sure, I like receiving positive messages.
MentorMary:	Okay-enjoyed talking to you. See ya later!

Summary

Stan probably won't be a great prospect for Mary since he said he wasn't sure if he we're interested. He may just saying that he'll look at the site to be polite. She'll have to follow up once she knows that Stan has seen the site and listened to the call. It would have been better if she could have gotten a commitment from Stan on when he would see the site so that she would know when to follow up.

If during the next conversation, Stan doesn't seem to be interested. Mary shouldn't spend any more time with him unless she truly enjoys talking to him. However, talking to someone who isn't interested isn't going to build your business.

You need to be selective when prospecting online. Remember, you're looking for people who want to do the business. They don't need to be sold the business. They just need to be informed. Don't come from a scarcity mind set. There is an abundance of great prospects that are just right for your business. You cannot possibly run out of them.